We know that choosing the right security solution for your vehicle, bike, or mobile home isn’t always straightforward — and we’re here to help. Below you’ll find answers to some of the most common questions about how RoamGuard works, what to expect from your device, and how to get the most out of our platform. If you can’t find what you’re looking for, feel free to reach out to our support team — we’re real people, and we’re always happy to assist.
RoamGuard devices use motion detection, GPS tracking, and wireless connectivity to detect suspicious activity and send real-time alerts straight to your phone through our mobile app. Whether you’re parked in the city or camping off-grid, RoamGuard keeps an eye on your vehicle when you can’t.
Some features — like live tracking, instant alerts, and cloud history — require an active subscription. We offer flexible monthly and yearly plans to suit your needs. Basic functionality such as local alarms or motion detection may still be available without a subscription, depending on the product.
Yes! RoamGuard works across most of Europe and in select countries worldwide. Device connectivity and functionality may vary based on local mobile network coverage. If you’re unsure about a specific region, feel free to email [email protected] and we’ll confirm compatibility.
We offer a 30-day money-back guarantee on all RoamGuard hardware. If you’re not satisfied for any reason, just contact [email protected] within 30 days of receiving your product. We’ll guide you through the return process — no stress, no hassle.