About Roamguard LTD
RoamGuard Ltd is a UK-registered private limited company (Company No. 16206912) with address: Studio 8, 229 Shoreditch High Street, London, Greater London, England, E1 6PJ
At RoamGuard, we’re on a mission to protect what moves you.
We develop smart security solutions for modern mobility — including vehicles, bikes, caravans, motorhomes, and more. Whether you’re on the road, off the grid, or parked in your driveway, RoamGuard uses connected technology and intelligent sensors to help prevent theft, monitor your assets in real time, and give you peace of mind.
Our product range includes compact tracking devices, mobile alerts, cloud-based monitoring, and multi-channel notifications — all designed to be simple, reliable, and built for life on the move.
Terms of Service
Terms and Conditions
Effective Date: 31/03/2025
Welcome to RoamGuard! These Terms and Conditions (“Terms”) govern your use of products, services, and websites (“Services”) provided by RoamGuard Ltd, a company registered in England and Wales (Company No. 16206912), with its registered office at Studio 8, 229 Shoreditch High Street, London, E1 6PJ (“RoamGuard”, “we”, “us”, or “our”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use our Services.
1. Eligibility
You must be at least 18 years old to use RoamGuard’s products and services. By using our Services, you confirm that you meet this requirement.
2. Our Services
RoamGuard provides hardware security devices, mobile and web applications, and subscription-based services for real-time tracking, monitoring, and theft prevention of vehicles and other mobile assets. Some features may require an active subscription or internet connectivity.
3. User Responsibilities
You agree:
• To provide accurate and up-to-date information during registration.
• To keep your account secure and notify us immediately of any unauthorized use.
• Not to misuse or interfere with the Services or access them using a method other than the interface and instructions we provide.
4. Subscriptions and Payments
Some features are only available through paid subscriptions. By subscribing, you agree to pay all applicable fees as described at the time of purchase. Subscriptions renew automatically unless cancelled before the renewal date.
Refunds: We offer refunds in accordance with your statutory rights. If you are not satisfied, please contact us at [[email protected]].
5. Hardware Warranty
RoamGuard devices come with a 12-month limited warranty covering manufacturing defects. The warranty does not cover damage resulting from misuse, accidents, or unauthorized modifications.
6. Limitation of Liability
To the maximum extent permitted by law, RoamGuard shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our Services, including but not limited to loss or theft of property, even if we have been advised of the possibility of such damages.
7. Data and Privacy
Your use of our Services is also governed by our [Privacy Policy], [Data Protection Policy], and [Cookies Policy], which explain how we collect, use, and protect your data.
8. Intellectual Property
All content, trademarks, and technologies related to RoamGuard are the property of RoamGuard Ltd or its licensors. You may not copy, distribute, or reverse-engineer any part of our Services without written permission.
9. Termination
We reserve the right to suspend or terminate your access to the Services at any time if you violate these Terms or use the Services in a harmful or unlawful manner.
10. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to Terms
We may update these Terms from time to time. We will notify you of any significant changes. Continued use of our Services after updates constitutes your acceptance of the revised Terms.
Contact
For any questions or concerns regarding these Terms, please contact us at: